Troubleshooting
1. How
do I reset the admin password in the affiliate management
program solution?
Follow these instructions to reset
your administrative password:
- Download the reset_password.php.
This file is located in the affiliate folder.
- Open that file in an editor and enter
in your database.
You will see variables, db,
db_user, db_password and db_host. For example:
$db='DATABASE_NAME';
$db_user='DATABASE_USER';
$db_password='DATABASE_PASSWORD';
$db_host='DATABASE_HOST';
- Remove your database information from
the reset_password.php page.
2. I am having trouble uploading large files,
what can I do?
Uploading Large Files:
If you are looking to upload large files
to the mailer to import contacts then you need to do the
following:
- You need to change the setting in PHP
called:
upload_max_filesize
and
post_max_size
These values should be set to 16M
You can do this through the php.ini file
or you can add this line to your apache under the virtual
host and re-start apache:
php_admin_value upload_max_filesize 16M
php_admin_value post_max_size 16M
- For MySql you have to have the variable:
max_allowed_packet to be equal to 16
This can be accomplished by:
modifying to /etc/my.cnf
and setting the:
set-variable = max_allowed_packet=16M
under: [mysqld]
Also keep in mind that my.cnf can reside
in different dirs
depending on the installation. Usually it
is /etc/my.cnf,
/var/lib/mysql/my.cnf, /usr/local/var/my.cnf.
3. Apache Upload Troubleshooting
If you
are still having trouble once you set the parameters above,
then you should check the following apache limits
LimitRequestBody
LimitRequestFields
LimitRequestFieldSize
LimitRequestLine
You should check especially the first one
in the
httpd.conf. It is possible the POST data
is larger than the
value in the LimitRequestBody
4. How can I re-brand the product?
To re-brand the product you should view the Omnistar Affiliate Branding Guide.
affiliate
tracking software
