To run an eCommerce business requires that you know a lot of information that is related to making online sales. This includes things like setting up an online store, managing inventory, marketing strategies, capturing leads, running a website, social media, building relationships with customers, increasing your conversion rate, having great customer support, a quality blog, and plenty of more.
At first, this could be very confusing and you’ll need knowledge sources and advice from people to help you out. Well, a great way to constantly receive information in regards to eCommerce is to join an eCommerce forum or community. This will get you to learn from the experience of your peers.
In this article, we’re going to show the best eCommerce forums and communities you need to join. Statistics point out that the biggest reason why people choose to shop online is because they can buy items at any moment. This is a great time to start an eCommerce business!
The design of your eCommerce website is extremely important for capturing leads and building brand recognition. For your website to have a great design you need numerous landing pages, calls-to-action, proper use of colors, and more. That’s why Web Design Forums is a great place where you can learn a lot about web design.
You can share your website with the members and receive their feedback on how to potentially improve it. The forums are also great for having general web design discussions and acquiring tutorials. For example, you can learn how to optimize your website for search engines.
Web Design Forums also have sections on tools such as Adobe Flash and Photoshop. In addition, you can read more about web marketing, hosting and servers, as well as programming. Overall, this is a great place where you can get your website reviewed and learn how to better optimize it.
Reddit is a huge online community that has sections i.e. subreddits for almost any field you can think of. Ecommerce isn't an exception to this and the general system of how Reddit works applies here as well. What you can do on Reddit is create a thread in the form of asking a question. From there, people can leave comments on it and build a discussion on the topic you provided.
If your thread gets more attention it will be deemed as “best” and more people are likely to notice it. This is achieved through the process of up-voting and you may feel free to ask about anything eCommerce related. Chances are you will get some answers, and this could be of help to you.
Of course, you can also read and join the threads of others, and gain more knowledge that way.
The eCommerce Fuel forum is very professional and you have to really mean business if you want to join. In fact, this place is reserved only for seven-figure plus store owners, meaning not just anyone can partake in it. Whatever eCommerce problem you may have, chances are other successful store owners have had the same issue. Here, you can learn how they’ve solved it so that you can too.
eCommerce Fuel forum is joined by over 1000 high-revenue store owners that can help you to grow your business faster. What’s a very intriguing statistic is that the typical member does over $2.6 million in revenue through their business. This private forum will get your unique questions answered in no time.
There are also so-called historical discussions, and you can read about almost any eCommerce related problem in the archives.
The Digital Point forum has a huge number of members who share their genuine opinions when giving feedback. This makes it a great place to join for anyone who is into eCommerce. The forum has a dedicated section to eCommerce where people create threads like “Best eCommerce Platform for a Small Business”. Whatever eCommerce question you may have, feel free to ask it on there.
There are also other useful sections on this forum, such as the one for Search Engine Optimization. Here, you can learn a lot just from checking the pinned posts, and yet alone the other discussions. They have extensive info on “All you need to know about SEO” and “Google Sandbox FAQ”.
The Digital Point forum offers plenty of knowledge on general business and marketing, copywriting, content management, which is very useful.
Shopify is one of the platforms you can choose to start your eCommerce journey. With Shopify, you can simply pick a business name, obtain a domain, and build a brand with their available assets. What goes great in combination with that is to also join the Shopify forums. Of course, you don’t have to use Shopify to join their forums. There is a lot of great eCommerce info on there for anyone.
If you are using Shopify though, there are a lot of sections with valuable info. There is a FAQ thread which is a great point to start, but a lot more as well. Members would create threads such as “Collections and Products” or perhaps issues regarding images, links, menu, titles, themes, etc.
For more general eCommerce stuff, you can check out the other sections like Wholesales & Dropshipping and Ecommerce Marketing.
This is a great place to find eCommerce information and there a few awesome sections you should pay attention to. One of them is the Traffic and Marketing section where members are having many great discussions that can help you. For example, you could check out topics about Facebook Ads, or product videos for Facebook. You may also receive feedback in regards to your website’s traffic.
The other awesome section is the one dedicated to Dropshipping. This one also includes two subsections and those are Products and Suppliers. In here, you can ask any relevant questions and get help in case you’re having problems with your products, suppliers, or Dropshipping in general.
The third important section is the one called Your Store Feedback. As the name suggests, you can use it to get other members to review your store and help you improve.
BigCommerce has your eCommerce needs covered in several ways, which can be of great help to you. When you check out their community, you will notice four general sections available for further reading. The Community Q&A section is where you can ask questions, read other topics for solutions, and share information in general.
Then there is a section for groups, where you can find groups suitable for your particular interests and experience. Additionally, there is the News & Updates section which serves as a base of information to keep you updated. Here, you can read the latest product news.
The fourth important section is the one named Ideas. There, you can review, discover, vote, or submit a new idea.
Search Engine Optimization is extremely important for getting traffic to your website which can then lead to making online sales. This forum offers excellent info for you to better understand how SEO works and how you should implement it. But this is not all. You can also learn a lot about Social Media and how you can use it to your advantage. This goes for all the popular platforms.
Another important aspect of eCommerce websites is that they need to be adequate for mobile users as well. SEO chat has a section on that, and you could read about mobile website design and development. But also about mobile and tablet advertising and marketing, which is very beneficial.
This is a very active community that is excellent for improving your knowledge of WordPress, Website Development, and Internet Marketing. That’s not all, of course, but it’s definitely a great place to start. Regarding WordPress, there are sections on Questions & Support, WordPress Themes, Plugins, News, and more.
For Website Development, you can read about Hosting & Domains, Ecommerce, Design, as well as getting your website reviewed. The Internet Marketing discussions are great too. You can find info on Blogging & Content Marketing, Social Media, Email Marketing, and SEO, just to name a few.
Members leave posts and comments all the time, and this eCommerce forum never gets stale.
In conclusion, it can be said that joining eCommerce forums and communities is a great way to learn to better run your online business. In this article, we have covered some of the best sources for eCommerce information where you can connect with your peers and share information. All of these forums and communities offer a lot of different sections where you can find the solutions you need.
Whatever eCommerce related questions or problems you may have, these online communities can help you out. Whether you’re new to eCommerce or have a lot of experience, there are benefits for anyone. By exchanging knowledge with your peers, you will improve your eCommerce business in many ways. This goes from the design of your website to the implementation of SEO and marketing.
Feel free to rip the benefits of these eCommerce forums and communities, and pick the ones of your liking.
Author bio: Aleksandar Stanisic is a Digital marketer and SaaS growth expert, currently working on DragDropr and SyncSpider apps.