CRM & SalesOur pick #3 of 4
Close
by Close
A CRM with calling, SMS and email sequences built in, made for small teams that sell by picking up the phone.
Why Close is on the shortlist
Close made the list for one specific shape of team: the kind that sells on the phone. Calling, SMS and email sequences are built into the CRM rather than bolted on through a dialer integration, so the call happens where the record lives and the logging is not a separate habit.
For a team doing real outbound volume, that removes the failure point that kills most CRM rollouts — the gap between doing the work and recording it.
Best for inside sales and outbound teams who dial every day and want fewer tools in the loop. It is priced as a premium per-seat product with no free plan, which is the trade for having the phone system inside the CRM.
Skip it if your sales are inbound, self-serve or handled over email and chat. You would be paying a premium for a dialer nobody picks up.
What readers say about Close
Ratings come from readers who use it, not from us, and they sit beside our pick rather than deciding it. Vendors cannot buy, edit or remove them.
Sample figures. Reader ratings open soon; the stars and counts shown are placeholders so you can see how the page will read, not measurements of anything.
Written reviews (none yet)
Nobody has written about Close here yet. The first written review on a page is the one the next hundred readers use, so if you have run it in a real business, the form above is the place.
How Close is priced
We describe the shape of the pricing rather than quoting a figure, because figures go stale within weeks. The number is on the vendor's own page, one click away.
- Free trial
- No free plan; a time-limited trial of the full product so you can test the dialer against your own list.
- What you pay for
- Paid per seat on tiered plans, with the built-in phone system included rather than sold separately; calling usage itself is metered on top.
- In one line
- Free trial, then paid per seat
Who Close is for, and who should skip it
Best for
- Inside sales teams
- Daily outbound calling
- Fewer tools in the loop
Skip it if
- Inbound or self-serve sales
- Selling over email and chat
Alternatives to Close
The other picks on our CRM & Sales shortlist, each with its own reason to be there.
HubSpot CRM
The broadest free CRM for a small business, and the one that grows into marketing and support without a migration.
4.4out of 5, from128 ratings
Pipedrive
A pipeline-first CRM that opens on your deals and keeps asking one question: what is the next action, and when.
4.6out of 5, from97 ratings
monday CRM
Sales boards for teams already running on monday.com, so the pipeline lives in the tool everyone already opens each morning.
4.1out of 5, from36 ratings
Close questions people ask
What is Close CRM best for?
Teams that sell on the phone. Calling, SMS and email sequences live inside the CRM, so the call happens where the record is and the logging is not a separate habit. For outbound volume that removes the gap between doing the work and recording it, which is where most CRM rollouts fail.
Does Close have a free plan?
No. There is a trial, and after that it is a premium per-seat product. That is the trade for having the phone system inside the CRM rather than bolted on through an integration.
Is Close good for a solo operator?
Usually not. It is priced and shaped for a team doing daily outbound, and a single person selling by email or through a website will pay for a dialer that rarely rings. Pipedrive or HubSpot on the same shortlist are the more natural fit.
Close or Pipedrive?
Close if your reps dial every day and you want calling, texting and sequences in one place. Pipedrive if the work is pipeline and follow-up driven but the phone is not the main channel, or if you want a lighter bill per seat. Both are sales-only tools rather than marketing platforms.
Does Close include a phone system?
Yes, that is the point of it. Calling, call recording, a power dialer and SMS are part of the product rather than a separate telephony subscription, though usage is still metered. Check that your country and numbers are supported before committing.
What this page is, and what it is not
This entry is desk research: Close's own pricing and documentation read on the day this page was written, and our editorial judgement of who it suits. The reader ratings are separate from that judgement and do not change our position. We have not run every tool here in a live business for a year, so treat the day-to-day claims as informed reading rather than a field test.