10 Referral Marketing Tips For 2020
Referral marketing entails imploring some tips and techniques that help your business maintain a consistent number of leads generated by existing customers. Since referral marketing is a reliable marketing strategy, it has become a formidable way to grow your business.
Irrespective of your industry, referral marketing can be a tool that helps you step closer to your business’s goals and objectives. Since studies suggest that recommendation from familiar faces is more effective, it has made referral marketing the holy grail of marketing.
In this article, you’re going to learn how you can do effective referral marketing to grow your business. When you implement the tips in this article, you will generate more sales, grow your customer base, and create brand awareness.
If you want to attract more customers to participate in your referral program, there is needed to make the process easy and fast. That means you must ensure that your website loading speed is fast. Another thing to consider is the responsiveness of your website.
Since we’re now in the era of mobile users, it will make a tremendous difference if you can make your website responsive to mobile devices and browsers. Whatever your aim is, whether sending an email, sharing a post on social media, or completing a form, don’t make the process challenging or cumbersome.
When you work with incredible influencers, you’d be surprised by the amount of reach when they get the word out. Influencers can be a big part of your referral program, and leveraging on them can be a big win for your business.
Take Universal Studios as a case study. When the company launched the Wizarding World of Harry Potter theme park, all they did to expose it to over 350 million people was by connecting to 7 influencers. If you haven’t considered influencer marketing in your referral program, perhaps you need to.
One way to create a good impression and get people to join your referral program is through testimonials and reviews. For the best result, feature your most positive testimonials and reviews on your website’s homepage.
Remember, people refer to people. When first-time visitors stumble on your website, customers’ views of your products and services will determine their countenance. These reviews help persuade the customer to sign up. But when there is no visible sign of human activity, they are most likely to pass.
There is no doubt that people are most times motivated by reward. By offering some financial rewards or incentives, you boost sales and engagement in your business. If you can implement this tip well, you will watch as sales skyrocket.
How most marketers often execute this technique is by presenting this offer on the checkout page. By so doing, you create a sort of urgency that compels prospects to take action immediately.
Sometimes, you need to keep the referral coming by sending a thank you message to your referrals. According to Tom Smith of Insights from Analytics, getting personal with clients can be the magic formula you need to turn things around.
You can send a thank-you note through email, phone calls, or perhaps through social media. When you create a personal bond with customers, it will motivate them to keep spreading the word about your business.
To get the most result from your referral marketing, you might need to promote it to some key customers of yours. Without adequate promotion of your referral program, no one will know about your offers.
There are many ways to promote, either through social media or by only referring to your program on your website’s homepage. Once you have a plan in place, you need to get in front of people for engagement.
One of the marketing tips that you need to try is membership. You can decide to give exclusive peek and experiences to your top customers. With this addition, you will find out that your referral program will get a boost that you will love.
If you’re selling software, you can give these top customers some added advantage, like dedicated customer support. This exclusive membership can grow with your referral program, which can be a great way to get more leads and grow your business.
Another marketing tip that you can incorporate in your referral program is – upgrades. An upgrade is a great way to boost your customer’s loyalty, which can make a huge difference in your business. You can decide to reward your referrals with an upgrade to your premium package.
If your premium package is something that your customers find very valuable, it will motivate them to bring more referrals. This tip is cost-effective as they don’t cost your business a dime.
Another marketing tip you can incorporate in your referral marketing is a contest. With this technique, you can create an army of loyal customers who want to spread words of your offers to your customers. If you must get the best result from this strategy, make sure you offer your high-value, in-demand product to the winner.
A referral program is not something you set up and abandon. Just as you pay attention regularly to your website’s traffic, your referral program needs the same attention too. By checking your referral program’s performance, you can decide who your top referrals are and award them accordingly. Also, monitoring allows you to choose what is working and what isn’t. That way, you can tweak your program to become more effective.
Irrespective of your industry, you can amass tons of customers, generate more leads, and brand awareness through the referral program.
If your business is yet to incorporate these tips into its referral marketing program, perhaps now is the ideal moment to begin. If you run your referral program the right way, you will experience a drastic increase in sales and customer base.