Voted #1 Affiliate Software

Your Questions Answered

1

Can I re-brand this product as my own?

Yes, you can re-brand our product. You can re-brand and sell the product as your own. We have thousands of developers making lots of money reselling our product and charging their clients monthly.

2

Are there any long-term contracts?

No, Omnistar Affiliate Software is a pay-as-you-go service. There are no long term contracts and you can cancel at any time. If you cancel, you are billed for the current month, but you won't be billed again.

3

Do you have unbranded user guides?

Yes, we have unbranded user guides that you can give to your clients.

4

Can I translate OSI Affiliate?

Yes, you can translate OSI Affiliate Software to any language. By default, we have already translated it into Chinese, Dutch, French, German, and Spanish.

5

Will users have to download a special plug-in for the software to work?

No, users do not have to download a special plug-in; everything has been built into the software.

6

Do I need a dedicated server to run your affiliate software?

No, our affiliate software is hosted on our servers.

7

What are the requirements for me to run the software?

Anyone can use our software since we host the product on our servers.

8

How does the 15-day free trial work?

If you cancel your account within the first 15 days of signing up you will not be charged. After the 15 days, you can cancel your account at any time and you will not be charged again.

9

Do you have a reseller program?

Yes, we have thousands of webmasters reselling our products; you can email sales@osiaffiliate.com for more information.

10

What type of support do you offer?

We offer support via our ticket system. We guarantee you will get a response within 24 hours. After you submit a ticket, if you still require help, you can set up a phone appointment.

11

Is the source code open?

Yes, our code is open source. You can add features and integrate with third party applications. We even have an API to help you to integrate with third party software.

12

How easy is it to customize Omnistar Affiliate Software?

It is very easy. Our software totally integrates with your web site. You can either customize our template interface or you can cut and paste code into your site to integrate all elements of our software. It is very easy to integrate and you do not have to have technical experience, because all you are doing is cutting and pasting.

13

Can I have multiple affiliate programs from one installation?

Yes, our software will allow you to add unlimited affiliate programs. Once you add the affiliate program, then you can create a form for that affiliate program for your web site and when you create the form for your web site, you decide which affiliate programs will go along with the form.

14

If cookies are turned off, will your product still work?

Yes. Our product is very redundant. We use three methods for tracking which affiliate user has sent you the sale. The first method is flash cookies. If a user tries to delete cookies from their browser, our software will still track the affiliate users, because the user will not delete the flash cookie. The next thing that we use to track users are regular cookies, if flash cookies fail. If regular cookies fail, the software tries to track the affiliate user using the IP address. As you can see, we have spent a lot of time making sure our software will track your affiliate users.

15

Can I use my own domain name?

Yes, you can use your own domain. If you have not purchased a domain, then you can purchase a domain through us from your customer care area. If you have already purchased a domain name through another company, we will provide you the settings that you need to point the domain to your affiliate program.

16

Can my affiliates create SEO-friendly links?

Yes, you can easily create SEO friendly links to possibly increase your search engine rankings.